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Posts tagged with: artificial-intelligence

How to assemble a crack AI team

How to assemble a crack AI team

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Applied correctly, AI can revolutionize your business, help you streamline processes, create exciting new products, and fully harness the data at your disposal. So how do you go about setting up a team capable of turning raw data into new technology? What are the skills and types of people you need and where do you […]

Adding machine learning to the contact centre

Adding machine learning to the contact centre

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There has never been a better time to start using machine learning. In the last year, the momentum behind data science and its connected fields (artificial intelligence, big data, data analytics) has grown from strength to strength. We are now seeing a record number of companies developing AI-based solutions for a wide range of applications, […]

How Ocado uses machine learning to improve customer service

How Ocado uses machine learning to improve customer service

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Being the world’s largest online-only grocery supermarket with over 500,000 active customers means we get the opportunity to interact with people all across the UK on a daily basis. Ocado prides itself on offering the best customer service in the industry which is one of the many reasons why our customers keep coming back. Since […]

SecondHands – developing the world’s most advanced collaborative robots

SecondHands – developing the world’s most advanced collaborative robots

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Recently we kicked off an exciting project to develop an autonomous humanoid robot. It will use artificial intelligence, machine learning and advanced vision systems to understand what human workers want, in order to offer assistance. For example, it will be able to hand tools to maintenance technicians, and manipulate objects like ladders, pneumatic cylinders and […]

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