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Posts tagged with: communication

8 great podcasts for technical craftsmanship

8 great podcasts for technical craftsmanship

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I’m sure you’ve heard it said many times before: technology is constantly changing. One of the ways I attempt to stay up to date is to listen to podcasts on my daily commute. I try to listen to a mixture of podcasts; some are very technical, some are designed for a general audience, and some […]

Teaching robots to talk over 4G

Teaching robots to talk over 4G

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When we were building the hardware architecture of the new warehouse in Andover, we realised we had developed a world first in radio design. The new warehouse solution designed for our next generation of CFCs has thrown up lots of interesting technical challenges along the way. One of the first was how to communicate with […]

How Ocado uses machine learning to improve customer service

How Ocado uses machine learning to improve customer service

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Being the world’s largest online-only grocery supermarket with over 500,000 active customers means we get the opportunity to interact with people all across the UK on a daily basis. Ocado prides itself on offering the best customer service in the industry which is one of the many reasons why our customers keep coming back. Since […]

Test your team with this communication skills game

Test your team with this communication skills game

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Communication is important. Not just for a Product Owner, but the whole team. Especially if it’s not a collocated one. Here is an excellent test for your team: a fun exercise that will uncover communication issues that nobody was aware of. Setup: Time needed: 45 – 60 minutes (30 minutes for the exercise + time […]

What technology do you need when working with teams not collocated? Product Owner blog 2

What technology do you need when working with teams not collocated? Product Owner blog 2

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In my first blog post I illustrated the many factors to take into consideration when building a cohesive team. This time I want to explore the technology available. Can you make do without technology in building an effective non-collocated team? For me the answer is yes. But would that team be as effective and could […]

How to work with teams not collocated – Product Owner blog 1

How to work with teams not collocated – Product Owner blog 1

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As a Product Owner working with a team across two different countries, there are lots of problems to tackle to make sure projects run smoothly. In this series of blog posts, I will explore how my team and I have overcome issues. For a bit of background info, I’m based in Hatfield and my colleagues […]

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