Author: Marcin Druzkowski

Ten useful tips for starting a new machine learning project at your company.

Lessons learned from deploying an NLP project in production for the Ocado contact centre.

A few months ago, the data science team at Ocado Technology embarked on a project to categorize and prioritize customer emails coming into the Ocado contact center. You can read more about the history of our...

categories: Ocado Technology News

Building ML models is hard. Deploying them in real business environments is harder.

From idea to production system - the story of how an NLP project in the Ocado contact center improved reply times by up to 4x. Also, ten tips for other Data Science teams.

A few months ago, we described on our blog how machine learning (ML) improved efficiency...

categories: Ocado Technology News